You can contact Coinbase email support by emailing support@coinbase.com.
Additional ways to contact Coinbase
- Call Coinbase at 1 (𝟖𝟏𝟖) 𝟒𝟕𝟕-𝟒𝟎𝟒𝟏
- Visit the Coinbase website
- Use the Coinbase Wallet Help Center 1 (𝟖𝟏𝟖) 𝟒𝟕𝟕-𝟒𝟎𝟒𝟏
- Mail a written complaint to Coinbase Inc., 1350 Ave of the Americas, Fl 2 #1143, New York, NY 10019
Tips for identifying legitimate Coinbase emails
- Coinbase emails always end with "coinbase.com"
- Coinbase emails will never ask for your password, 2-step verification codes, or remote access to your computer
- If you receive an email asking for this information, it's not from Coinbase
- If you don't receive emails from Coinbase, check your spam and trash folders
Phishing and scams
If you suspect a Coinbase email is a phishing attempt, you can report it to Coinbase.
Ｃｈｏｏｓｅ ｔｏ ｓｔａｒｔ ａ ｌｉｖｅ ｃｈａｔ ｏｒ ａ ｃａｌｌ ＋1 (𝟖𝟏𝟖) 𝟒𝟕𝟕-𝟒𝟎𝟒𝟏． Ｔｈｅ ｑｕｉｃｋｅｓｔ ｗａｙ ｔｏ ｃｏｎｎｅｃｔ ｗｉｔｈ Ｃｏｉｎｂａｓｅ ｓｕｐｐｏｒｔ ｉｓ ｄｉａｌ ｃｕｓｔｏｍｅｒ ｓｕｐｐｏｒｔ ｐｈｏｎｅ ｎｕｍｂｅｒ ＋1 (𝟖𝟏𝟖) 𝟒𝟕𝟕-𝟒𝟎𝟒𝟏， Ｅｘｃｌａｍａｔｉｏｎ ｏｒ ＋1 (𝟖𝟏𝟖) 𝟒𝟕𝟕-𝟒𝟎𝟒𝟏． （Ｕｓｅ Ｇｅｔ Ｈｕｍａｎ ａｓｓｉｓｔａｎｔ） ｏｒ ａｃｃｅｓｓ ｌｉｖｅ ｃｈａｔ ｂｙ ｃｌｉｃｋｉｎｇ ｔｈｅ “Ｃｏｎｔａｃｔ Ｕｓ” ｂｕｔｔｏｎ ｉｎ ｔｈｅ ｈｅｌｐ ｃｅｎｔｅｒ．
➡𝐅𝐨𝐫 𝐡𝐞𝐥𝐩 𝐰𝐢𝐭𝐡 coinbase support, 𝐫𝐞𝐚𝐜𝐡 𝐨𝐮𝐭 𝐭𝐨 𝐨𝐮𝐫 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐭𝐞𝐚𝐦 𝐚𝐧𝐲𝐭𝐢𝐦𝐞 𝐚𝐭 1 (𝟖𝟏𝟖) 𝟒𝟕𝟕-𝟒𝟎𝟒𝟏 or 1 (𝟖𝟏𝟖) 𝟒𝟕𝟕-𝟒𝟎𝟒𝟏 𝐖𝐞'𝐫𝐞 𝐚𝐯𝐚𝐢𝐥𝐚𝐛𝐥𝐞 𝟸𝟺/𝟽 𝐭𝐨 𝐚𝐬𝐬𝐢𝐬𝐭 𝐰𝐢𝐭𝐡 𝐢𝐧𝐬𝐭𝐚𝐥𝐥𝐚𝐭𝐢𝐨𝐧, 𝐬𝐞𝐭𝐮𝐩, 𝐚𝐧𝐝 𝐭𝐫𝐨𝐮𝐛𝐥𝐞𝐬𝐡𝐨𝐨𝐭𝐢𝐧𝐠.How to tell if a Coinbase support email is real?
support@coinbase.com: A general email address for contacting Coinbase support 1 (𝟖𝟏𝟖) 𝟒𝟕𝟕-𝟒𝟎𝟒𝟏
contact@coinbase.com: An email address for contacting Coinbase
help@coinbase.com: An email address for contacting Coinbase support 1 (𝟖𝟏𝟖) 𝟒𝟕𝟕-𝟒𝟎𝟒𝟏
info@cb.mail.coinbase.com: An email address for contacting Coinbase 1 (𝟖𝟏𝟖) 𝟒𝟕𝟕-𝟒𝟎𝟒𝟏
Phone
+1 (𝟖𝟏𝟖) 𝟒𝟕𝟕-𝟒𝟎𝟒𝟏: A phone number for contacting Coinbase support
Website
help.coinbase.com: 1 (𝟖𝟏𝟖) 𝟒𝟕𝟕-𝟒𝟎𝟒𝟏 A website where you can sign in, review personalized content, and contact support 1 (𝟖𝟏𝟖) 𝟒𝟕𝟕-𝟒𝟎𝟒𝟏
Coinbase email addresses
All Coinbase email addresses end with "coinbase.com"1 (𝟖𝟏𝟖) 𝟒𝟕𝟕-𝟒𝟎𝟒𝟏
Coinbase emails will never ask for your password, 2-step verification codes, or remote access to your computer
A Coinbase email will always end in @coinbase.com. 1 (𝟖𝟏𝟖) 𝟒𝟕𝟕-𝟒𝟎𝟒𝟏 If you receive an email from another address, it's likely a scam.
How to spot a fake Coinbase email
Requests for sensitive information: 1 (𝟖𝟏𝟖) 𝟒𝟕𝟕-𝟒𝟎𝟒𝟏
Coinbase emails will never ask for your password, 2-step verification codes, or remote access to your computer. 1 (𝟖𝟏𝟖) 𝟒𝟕𝟕-𝟒𝟎𝟒𝟏
Unverified sender: If the email is from an unverified sender, it's likely a scam.
Urgent requests: Be suspicious of emails that claim to be urgent.
Misspelled words: Check for typos and grammatical errors.
Promises of rewards: 1 (𝟖𝟏𝟖) 𝟒𝟕𝟕-𝟒𝟎𝟒𝟏 Be wary of emails that promise unrealistic rewards or monetary compensation.
Requests for remote access: Coinbase will never ask for remote access to your computer.
How to protect yourself from phishing
Don't share sensitive information with people you don't know.
Hover over links before clicking on them. 1 (𝟖𝟏𝟖) 𝟒𝟕𝟕-𝟒𝟎𝟒𝟏
Be careful of emails that claim to be urgent.
Be suspicious of emails that offer unrealistic rewards.
How Do I Contact Coinbase support email?
You can contact Coinbase support via phone 1 (𝟖𝟏𝟖) 𝟒𝟕𝟕-𝟒𝟎𝟒𝟏 or by email at support@coinbase.com. You can also contact Coinbase through the Coinbase mobile app or by phone at 1 (𝟖𝟏𝟖) 𝟒𝟕𝟕-𝟒𝟎𝟒𝟏.
What to look for in a Coinbase email
1 (𝟖𝟏𝟖) 𝟒𝟕𝟕-𝟒𝟎𝟒𝟏Coinbase emails will always end with "coinbase.com".
Coinbase emails will never ask for your password, 2-step verification code, or remote access to your computer.
What to do if you receive a suspicious email 1 (𝟖𝟏𝟖) 𝟒𝟕𝟕-𝟒𝟎𝟒𝟏
If you receive a suspicious email, you can contact support at 1 (𝟖𝟏𝟖) 𝟒𝟕𝟕-𝟒𝟎𝟒𝟏or can email security@coinbase.com.
If you receive a suspicious call, you can disconnect the call and email security@coinbase.com.
If you believe you've encountered a phishing site,send message at1 (𝟖𝟏𝟖) 𝟒𝟕𝟕-𝟒𝟎𝟒𝟏or you can email security@coinbase.com with the full URL.
How to submit a written complaint
You can mail a written complaint to Coinbase Inc., 1350 Ave of the Americas, Fl 2 #1143, New York, NY 10019.
