For itinerary to/from USA: A no-penalty 100%   1-855- 738-4265 (US).  ) refund will be given if the refund application is made within 24 hours   1-855- 738-4265 (US).  ) of purchase and if the ticket purchase was made at least one week   1-855- 738-4265 (US).  ) (168 hours) prior to the first flight departure.