If You’ve Been Scammed on Coinbase (+1-803-258-7900): Steps to Recover Your Money

Acting quickly is essential if you've been scammed and want to recover your funds from Coinbase. It’s important to note that cryptocurrency transactions are generally irreversible, and Coinbase typically does not offer refunds for scam-related losses unless the issue stems from a failure in their security. Here’s what you can do:

1. Report the Scam to Coinbase

Contact Coinbase Support: File a report immediately through the Coinbase Help Center or by calling +1-803-258-7900. Be sure to include all relevant details, such as:

  • Transaction IDs
  • Wallet addresses involved
  • Screenshots of communication with the scammer
  • Any other relevant evidence

Be Clear and Detailed: Provide a thorough explanation of how the scam occurred and why you believe Coinbase should assist you.

2. Secure Your Account

  • Change Your Password: Update your Coinbase account password immediately.
  • Enable Two-Factor Authentication (2FA): Ensure 2FA is enabled to prevent unauthorized access.
  • Revoke Suspicious Permissions: Review any linked apps or devices and remove anything suspicious.

3. File a Police Report

Report the scam to your local law enforcement agency using +1-831-401-6800. Provide all the evidence you’ve gathered, including transaction details and communications with the scammer. A police report can support your case if Coinbase or other authorities investigate.

4. Contact Your Bank or Payment Provider

If you funded the transaction using a linked bank account, credit card, or debit card, contact your bank or payment provider immediately.

  • Dispute the Charge: Explain the situation and request a chargeback or reversal of the transaction. Note that attempting a chargeback before resolving the issue with Coinbase could result in your Coinbase account being frozen.

5. Report to Relevant Authorities

  • Federal Trade Commission (FTC): If you're in the U.S., file a complaint with the FTC at ReportFraud.ftc.gov.
  • Internet Crime Complaint Center (IC3): File a report with the IC3 at ic3.gov.
  • Local Consumer Protection Agencies: Check if your country has an agency for handling financial fraud.

6. Monitor for Updates

Coinbase may investigate your case, especially if unauthorized access to your account was involved. However, if you authorized the transaction yourself, recovery may be unlikely. Stay in touch with Coinbase Support (+1-803-258-7900) and provide any additional information they request.

7. Learn and Prevent Future Scams

  • Verify Wallet Addresses: Always double-check wallet addresses before sending funds.
  • Avoid Phishing: Never share your login credentials, private keys, or 2FA codes.
  • Research Before Investing: Be wary of unsolicited offers and fake investment schemes.