If you encounter problems with your Soma order online, the first step is to check the order confirmation email for any discrepancies. Ensure that the correct item, size, and shipping information are listed. If something is wrong, contact the customer service team immediately, providing your order number and details about the issue. Most companies offer support through email, phone, or live chat. Be clear and concise about the problem, and they should guide you through the next steps, whether it’s a refund, replacement, or another solution to resolve the issue.
You must be signed in to post in this forum.
