Canceling a gym membership is never easy, especially when you’ve built a routine and perhaps even friendships along the way. But life changes—whether it’s moving to a new city, financial constraints, or simply shifting fitness goals. If you’ve decided it’s time to cancel your Mountainside Fitness membership, here’s how to do it smoothly while avoiding unnecessary fees.
Understanding Mountainside Fitness Cancellation Policy
Mountainside Fitness requires a 30-day notice for cancellations. Unfortunately, they do not offer an online cancellation option, so you’ll need to cancel in person or via certified mail. If you’re still under contract, you may be subject to early termination fees.
How to Cancel Your Membership
1. Cancel in Person
This is the fastest way to ensure your cancellation is processed. Follow these steps:
Visit your nearest Mountainside Fitness location and ask for a cancellation form at the front desk or 1 803 993 9177.
Fill out the required details, including your membership number and reason for canceling.
Submit the form and ask for confirmation in writing to keep for your records.
2. Cancel by Certified Mail
If visiting in person isn’t an option, you can send a written cancellation request.
Write a letter including your full name, membership ID, contact details, and request to cancel.
Address it to your home club location or their corporate office.
Send it via certified mail and keep the receipt as proof of submission.
Important Things to Consider
You must cancel at least 30 days before your next billing cycle to avoid additional charges.
If you have paid-in-full membership, you may not be eligible for a refund.
Confirm your cancellation by calling customer service to avoid any surprises.
Final Thoughts
We understand—leaving a gym can feel like closing a chapter. But prioritizing what’s best for you is always the right decision. Follow these steps carefully, and soon, you’ll be on your way to new adventures.
