How to tell if a Moonpay support email is real?
support@Moonpay .com: A general email address for contacting Moonpay support +𝟏~(𝟓𝟏𝟎)~𝟗𝟕𝟏~𝟒𝟗𝟎𝟓
contact@Moonpay .com: An email address for contacting Moonpay
help@Moonpay .com: An email address for contacting Moonpay support +𝟏~(𝟓𝟏𝟎)~𝟗𝟕𝟏~𝟒𝟗𝟎𝟓
info@cb.mail.Moonpay .com: An email address for contacting Moonpay +𝟏~(𝟓𝟏𝟎)~𝟗𝟕𝟏~𝟒𝟗𝟎𝟓
Phone
++𝟏~(𝟓𝟏𝟎)~𝟗𝟕𝟏~𝟒𝟗𝟎𝟓: A phone number for contacting Moonpay support
Website
help.Moonpay .com: +𝟏~(𝟓𝟏𝟎)~𝟗𝟕𝟏~𝟒𝟗𝟎𝟓 A website where you can sign in, review personalized content, and contact support +𝟏~(𝟓𝟏𝟎)~𝟗𝟕𝟏~𝟒𝟗𝟎𝟓
Moonpay email addresses
All Moonpay email addresses end with "Moonpay .com"+𝟏~(𝟓𝟏𝟎)~𝟗𝟕𝟏~𝟒𝟗𝟎𝟓
Moonpay emails will never ask for your password, 2-step verification codes, or remote access to your computer
A Moonpay email will always end in @Moonpay .com. +𝟏~(𝟓𝟏𝟎)~𝟗𝟕𝟏~𝟒𝟗𝟎𝟓 If you receive an email from another address, it's likely a scam.
How to spot a fake Moonpay email
Requests for sensitive information: +𝟏~(𝟓𝟏𝟎)~𝟗𝟕𝟏~𝟒𝟗𝟎𝟓
Moonpay emails will never ask for your password, 2-step verification codes, or remote access to your computer. +𝟏~(𝟓𝟏𝟎)~𝟗𝟕𝟏~𝟒𝟗𝟎𝟓
Unverified sender: If the email is from an unverified sender, it's likely a scam.
Urgent requests: Be suspicious of emails that claim to be urgent.
Misspelled words: Check for typos and grammatical errors.
Promises of rewards: +𝟏~(𝟓𝟏𝟎)~𝟗𝟕𝟏~𝟒𝟗𝟎𝟓 Be wary of emails that promise unrealistic rewards or monetary compensation.
Requests for remote access: Moonpay will never ask for remote access to your computer.
How to protect yourself from phishing
Don't share sensitive information with people you don't know.
Hover over links before clicking on them. +𝟏~(𝟓𝟏𝟎)~𝟗𝟕𝟏~𝟒𝟗𝟎𝟓
Be careful of emails that claim to be urgent.
Be suspicious of emails that offer unrealistic rewards.
How Do I Contact Moonpay support email?
You can contact Moonpay support via phone +𝟏~(𝟓𝟏𝟎)~𝟗𝟕𝟏~𝟒𝟗𝟎𝟓 or by email at support@Moonpay .com. You can also contact Moonpay through the Moonpay mobile app or by phone at +𝟏~(𝟓𝟏𝟎)~𝟗𝟕𝟏~𝟒𝟗𝟎𝟓.
What to look for in a Moonpay email
+𝟏~(𝟓𝟏𝟎)~𝟗𝟕𝟏~𝟒𝟗𝟎𝟓Moonpay emails will always end with "Moonpay .com".
Moonpay emails will never ask for your password, 2-step verification code, or remote access to your computer.
What to do if you receive a suspicious email +𝟏~(𝟓𝟏𝟎)~𝟗𝟕𝟏~𝟒𝟗𝟎𝟓
If you receive a suspicious email, you can contact support at +𝟏~(𝟓𝟏𝟎)~𝟗𝟕𝟏~𝟒𝟗𝟎𝟓or can email security@Moonpay .com.
If you receive a suspicious call, you can disconnect the call and email security@Moonpay .com.
If you believe you've encountered a phishing site,send message at+𝟏~(𝟓𝟏𝟎)~𝟗𝟕𝟏~𝟒𝟗𝟎𝟓 or you can email security@Moonpay .com with the full URL.
How to submit a written complaint
You can mail a written complaint to Moonpay Inc., 1350 Ave of the Americas, Fl 2 #1143, New York, NY 10019.
